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Business Education/ PC Support Services
 
PC Support Services Certificate
Location: The English Center
Monday-Sunday
Hours: 900
This program is designed to prepare students for employment as a General Office Clerk I, General Office Clerk II, Software Support Help Desk, and PC Support Specialist.

It offers a broad foundation of knowledge and skills to prepare students for employment in PC support services positions. The content covers software applications and operating systems including the use of advanced software/system features and programs; electronic communication via the Internet; Web page components; computer networking and network administration; the interrelationships among major components of networks; hardware and software selection and installation; integration techniques to enhance projects; and preventative hardware maintenance.

This program focuses on broad, transferable skills and stresses understanding and demonstration of the following elements of the PC support services industry: planning; management; finance; technical and production skills; underlying principles of technology and labor issues.
Module
Day
Time
Business Syst & Technology Ms Office & Typing MTWRF

MTWR
S
N
08:15 am-10:45 am
11:00 am-01:30 pm
06:30 pm-10:00 pm
08:00 am-04:30 pm

08:00 am-04:30 pm
 
PC Support I MS Word 2003 MTWRF
MW
N
08:15 am-10:45 am
--
08:00 am-04:30 pm
 
PC Support II Ms Excel 2003

TRF
MTWR

S

11:00 am-01:30 pm
06:30 pm-09:30 am
08:00 am-04:30 pm
 
PC Support III Ms Access 2003 MTWRF
MW
N
08:15 am-10:45 am
--
08:00 am-04:30 pm
 
PC Support IV Ms Power Point/ Publisher 2003 TRF
MTWR
 
S
11:00 am-01:30 pm
06:30 pm-09:30 am
08:00 am-04:30 pm
 
PC Support V A+ Certification MTWRF
MTWR
 
N
08:15 am-10:45 am
06:30 pm-09:30 am
08:00 am-04:30 pm
 
For more information contact the instructor

Business Systems & Technology

This introductory course will train students the basic skills of operating a personal computer. It provides introduction to the new technological world we live in today. The course includes Microsoft Office and Keyboarding.

Word
This course covers the most important topics of Microsoft Word, including styles, outlines, tables, and tables of contents, creating form letters and mailing labels, integrating Word with other programs and the World Wide Web, customizing toolbars and templates, recording macros, creating on-screen forms, managing long documents with master documents, and drawing watermarks and 3-D objects, among other features.

Excel
It covers the most important topics of Microsoft Excel, including creating, editing, and formatting worksheets and charts, Excel lists and pivot tables. It covers filters, subtotals, working with multiple worksheets, one- and two-variable input tables, creating applications and using macros among other advanced features.

Access
Enables students to design and create database objects including tables, queries, forms, reports and pages. In addition, students will master filtering by selection, importing data into an Access table and inserting fields into a table design. Course involves adding and moving fields in table design, adding graphics to a form or report, creating command buttons on a form, developing databases, creating forms based on joined tables, creating a macro to control form properties, creating single- and multi-parameter queries.

PowerPoint/Publisher
This course will empower students with the ability to create and edit slides, incorporate clipart and charts, and run a slide show. In-depth areas of discussion include creating templates and slide show transitions, animating text and automating a slide show.

Microsoft Publisher will acquaint students with the proper procedures to create professional quality publications that combine, text, graphics, illustrations, and photographs, suitable for course work, professional purposes, and personal use.

A+ (PC Support 5)
This course continues the development of advanced skills in the PC Support Services positions. The content includes utilization of advanced software/system features and programs, integration techniques to enhance projects, network administration, components of Web pages, and preventative hardware maintenance.

Our programs are instructor led, and are designed as hands-on workshops in small groups. Our dedicated team of instructors together brings more than 200 years of experience, in the fields of professional training, software applications, manufacturing, design and production. Our focus is on intensive technology based job skills training. In an effort to accommodate varying study schedules, TEC offers day, half day and evening classes.

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3501 SW 28 Street Miami, Florida 33133
Phone: (305) 445 7731 . Fax: (305) 445 2150 http://www.tecmiami.com/

 



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